JIO JioBharat V4 4G Keypad Phone with Safety Shield Feature, JioTV, JioHotstar,
📦 Return Eligibility
We offer a 7-day return policy from the date of delivery. To be eligible for a return:
Product must be unused and in original condition
Must include original packaging, box, and accessories
Invoice/Proof of purchase is required
❌ Non-Returnable Items
Returns will NOT be accepted if:
Product is used, damaged, or scratched by customer
Missing original packaging or accessories
Return request is made after 7 days
🔄 Replacement Policy
If you receive a defective or damaged product, you can request a replacement within 48 hours
Our team may ask for photo/video proof for verification
💰 Refund Policy
Once your return is approved and received, refund will be processed within 5–7 business days
Refund will be issued to:
Original payment method, or
Store wallet (if applicable)
🚚 Return Shipping
If product is defective or wrong item received → We bear shipping cost
If return is due to customer choice → Customer bears shipping charges
📍 Cancellation Policy
Orders can be cancelled before dispatch only
Once shipped, cancellation is not allowed (only return option available)
📞 Need Help?
For return/refund requests, contact us:
📧 Email: support@yadavempire.com
🚚 Shipping & Delivery Policy
📦 Order Processing
All orders are processed within 24–48 hours
Orders are shipped on working days (Mon–Sat)
No dispatch on Sunday & public holidays
🚀 Delivery Time
Metro Cities: 2–4 working days
Other Cities/Towns: 3–7 working days
Remote Areas: 5–9 working days
(Delivery time may vary due to location, weather, or courier delays)
💸 Shipping Charges
Free Shipping on prepaid orders (if applicable)
Cash on Delivery (COD): ₹50–₹100 extra (if available)
📍 Order Tracking
Once your order is shipped, you will receive:
Tracking ID via SMS / Email
You can track your order anytime
📦 Packaging
All products are packed with secure and protective packaging
We ensure damage-free delivery
❗ Delivery Issues
If you face any issue:
Product not delivered on time
Damaged package received
Wrong item delivered
👉 Contact us within 24 hours of delivery
🔄 Failed Delivery
If delivery fails due to:
Wrong address
Customer unavailable
👉 Re-delivery may be attempted or order may be cancelled
📞 Customer Support
📧 Email: support@yadavempire.com
